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'I fear that this contract, once made, has been made for ever'

University of Cambridge abandons open standards for proprietary ones, and starts to pay the price

Quentin Stafford-Fraser details the consequences of the University's fateful decision to move from a self-hosted email system to Microsoft Exchange Online.

An important reminder of why it's a good idea to control your identity online, including domain name, email and web presence. Anything else places you at the mercy of companies that don't have your interest at heart.

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